Where can I find more information on the local COVID-19 situation?

The latest information on the local COVID-19 situation is available on the Singapore Ministry of Health website at https://www.moh.gov.sg/covid-19.

How will Singapore GP ensure the safety and well-being of patrons?

The safety and well-being of all stakeholders such as our fans, contractors, volunteers and staff, as well as our local community, remains our top priority. We will continue to work closely together with relevant government agencies and partners to implement and refine various protocols to ensure that the event will be held safely.

What are the requirements for travelling to Singapore?

For more information on Singapore’s COVID-19 Vaccinated Travel Framework, please visit https://safetravel.ica.gov.sg/arriving/overview

Will international fans be allowed to attend the race?

Singapore has implemented a Vaccinated Travel Framework to facilitate international travel into the Republic. Please visit https://safetravel.ica.gov.sg/ for the latest information on Safe Travel arrangements.

What vaccines are recognised by the Singapore government?

Please refer to https://safetravel.ica.gov.sg/arriving/overview#vaccination  for information on the vaccination requirements for entry into Singapore.

Will the TraceTogether App be required at the event?

Yes, you will need to use the TraceTogether App to show proof of your vaccination status.

Please download the TraceTogether App from here.

Will we need to show proof of vaccination at the gates?

All patrons attending the Formula 1 Singapore Airlines Singapore Grand Prix 2022 must be fully vaccinated. The TraceTogether App will be required for verification of vaccination status.

Please download the TraceTogether App from here.

What is the off-track entertainment, concerts and activities at the FORMULA 1 SINGAPORE AIRLINES SINGAPORE GRAND PRIX 2022?

More information on the entertainment line-up for the Formula 1 Singapore Airlines Singapore Grand Prix 2022 can be found here.

As the effects of the pandemic have been ever-changing, changes may need to be made at any time to entertainment and activities, even after they are announced.

This may include limiting the access that any ticketholder has to any entertainment and activities. Refunds will not be given due to any change in entertainment, concerts or other activities.

Will I be able to explore the entire Circuit Park with my ticket?

Zone 1 ticketholders will be able to access all zones within the Circuit Park, subject to prevailing safe management measures. 

Zone 3 ticketholders will be able to access Zones 3 and 4  of the Circuit Park, subject to prevailing safe management measures. 

Zone 4 ticketholders will have access to Zone 4 of the Circuit Park only. 
 
We will provide updates if any safe management measures impact on zone movements.
 

What is a virtual waiting room?

A virtual waiting room manages traffic on the website, ensuring that users will get a smooth and pleasant experience as they await their turn to enter the booking site.

You may join the virtual waiting room 60 minutes prior to the launch of ticket sales. A queue position will be assigned to you at random once sales begin. When it is your turn, a pop-up will direct you to the booking site where you will be able to select and purchase your tickets. Tickets are sold on a first-come, first-served basis. Due to the high demand for tickets to the Formula 1 Singapore Airlines Singapore Grand Prix 2022, there is no guarantee on their availability.​

What happens when I arrive the booking site before sale begins?

You will be placed in a pre-queue waiting room before being assigned a queue position at random once sales begin.​

Will a queue number be assigned to me before tickets go on sale?

Visitors who are early and waiting in the pre-queue room will see a countdown to the start of ticket sales. When the sales begins, those in the pre-queue will be randomly assigned a queue number.

Those who enter the waiting room after ticket sales have commenced will be placed at the back of the line on a first-come, first-served basis.​​

What happens if I miss my turn?

When it is your turn, you will be given 10 minutes to enter the booking site and purchase your tickets. If you miss your turn, your session will expire, and you will have to re-enter the queue.​​​

What provisions are there for persons with limited mobility?

To meet the needs of patrons with limited mobility, Singapore GP has made available Wheelchair Accessible Platforms at strategic locations within the Circuit Park. Please contact us here or call our Ticketing Hotline +65 6229 7777 for enquiries.

 

You can find more information for each ticket category at:
Turn 1 Wheelchair Platform
Empress Wheelchair Platform

I am visually impaired. Can I enter the Circuit Park with my guide dog?

Visually impaired patrons are welcome to enter with their guide dogs. Please inform us in advance here so we can facilitate access.

Where can I purchase Singapore GP official merchandise?

Singapore GP official merchandise will be made available for sale at a later date. Do check back regularly for updates. Alternatively, you can subscribe to our e-newsletter to be kept up to date with the latest news, and promotions by Singapore GP here. You can also follow us on social media @F1nightrace.

When does marshal recruitment for the Formula 1 Singapore Airlines Singapore Grand Prix 2022 open?

Marshal recruitment for the Formula 1 Singapore Airlines Singapore Grand Prix 2022 has closed.

What are the Do’s and Don’ts when buying tickets online?

Do’s
1. View product information on our official website https://singaporegp.sg first and decide which product to buy before entering the booking site.
2. Ensure your credit card has sufficient funds
3. Check that your card is enabled to perform international transactions (for non-Singapore issued cards)
4. Keep to the 10-minute time limit to complete your transaction

Don’ts
1. Avoid making multiple attempts using the same credit card and/or multiple cards to make payments, which may lead to the system blocking your account
2. Do not refresh your page while in the Virtual Waiting Room

If you encounter any payment problems during your transaction, please call the Ticketing Hotline +65 6229 7777 for assistance.

Where can I buy tickets?

Official Formula 1 Singapore Airlines Singapore Grand Prix 2022 tickets can be purchased from the official Singapore GP website, www.singaporegp.sg, the Singapore GP Ticketing Hotline +65 6229 7777 and via Authorised Ticketing Partners (ATP).

Are tickets sold by external parties or other websites valid?

Only Singapore GP’s Authorised Ticketing Partners (ATP) are permitted to sell Formula 1 Singapore Airlines Singapore Grand Prix 2022 tickets.

Tickets sold by unauthorised resellers online or outside of the Circuit Park will be void and the ticketholder will be refused entry to the Event. Please refer to Clause 6.6 on Prohibition against Ticket on-selling and unauthorised Tickets on our Terms & Conditions (Sale & Entry) here.

I saw a lower price on another website. Are the tickets valid?

Official Formula 1 Singapore Airlines Singapore Grand Prix 2022 tickets can only be purchased from the Singapore GP website (www.singaporegp.sg), the Singapore GP ticketing hotline and via Authorised Ticketing Partners (ATP).

If you see lower prices advertised elsewhere, these tickets are likely to be from unauthorised resellers, or may potentially be fraudulent tickets. Any ticket found to be obtained from unauthorised source will be immediately voided and the ticket holder will be refused entry to the Event.

Do note that Singapore GP will only accept the first scan of the e-Ticket upon entry.

Is there a limit to how many tickets I can purchase and how many people in a group can attend the race together?

As the COVID-19 situation remains fluid, we will follow the Singapore government’s prevailing safe management guidelines on group sizes at the time of the event.

Each person may only purchase up to a maximum of 10 tickets for Hospitality, Grandstand and Combination ticket categories.

Each person may only purchase up to a maximum of 4 tickets for Walkabout ticket categories.

Are the tickets transferable?

Each ticket in a three-day ticket may be used by a different ticketholder. However, please note that tickets are non-transferable on the same day during the day of entry into the Circuit Park.

Does my child require a ticket?

All patrons, including children, must have a valid ticket for entry.

Singapore GP strongly advises that children under the age of seven should not attend the race for safety and operational reasons. Children below the age of seven will only be admitted if the parent/guardian signs a Form of Release, Waiver & Discharge of Liability and Indemnity Agreement which can be obtained from this link or at ticketing counters outside the Circuit Park. For the avoidance of doubt, all persons regardless of age must have a valid ticket to enter the Circuit Park.

Are there any discounts for children?

Patrons aged 16 and below can enjoy up to 50% off the regular price for the 3-day Pit Grandstand and 3-day Stamford Grandstand tickets.

All patrons 12 and under who wishes to purchase a Junior Ticket should be accompanied by an adult to the event.

Singapore GP strongly advises that children under the age of seven should not attend the race for safety and operational reasons. Children below the age of seven will only be admitted if the parent/guardian signs a Form of Release, Waiver & Discharge of Liability and Indemnity Agreement which can be obtained from this link or at ticketing counters outside the Circuit Park. For the avoidance of doubt, all persons regardless of age must have a valid ticket to enter the Circuit Park.

Can I choose seats from the seating plans within a grandstand?

You may choose your preferred grandstand and block, but not the individual seats within that grandstand. The computerised ticketing system allocates seats on a best available basis at the time of purchase. This means that when you buy the tickets, you will get the best seats available at that point of time.

For assistance, you may contact us here or call the Singapore GP Ticketing Hotline at +65 6229 7777 for more information.

Can I change my tickets after the purchase is made?

Only ticket upgrades are permissible. For assistance, please contact us here or call the Singapore GP Ticketing Hotline at +65 6229 7777 for more information.

I have encountered a payment error during my transaction, what should I do?

Payment errors could be due to the following reasons:

1. Your card has not been activated for international usage
2. You have made multiple attempts which may lead to the system blocking your account
3. Insufficient funds in your account

Call the Ticketing Hotline +65 6229 7777 for assistance.

What type of payment do you accept?

You can purchase your tickets by Credit Card (American Express, MasterCard and VISA).

What is included in the ticket price published on the website?

All ticket prices are inclusive of the prevailing rate of Goods & Services Tax.

When will I receive my e-tickets?

E-tickets will now be issued for general tickets in place of physical tickets as part of our sustainability efforts. Your e-ticket(s) will be sent to your registered email address closer to the event.

I did not receive my email confirmation after purchasing my tickets. What should I do?

Please check your junk or spam mail folder for the email confirmation shortly after purchasing your tickets. In the event you are still unable to locate it, please contact us here or call the Singapore GP Ticketing Hotline at +65 6229 7777.

What are my delivery/collection options?

You may choose to collect your hospitality tickets at a self-collection venue or receive them via courier.

Do my shipping and billing addresses have to be the same?

Your shipping and billing addresses can be two different addresses.

Where can I collect my hospitality tickets?

Ticket collection details for hospitality tickets will be communicated directly to the ticketholder at a later date.

When is the latest that I will receive my hospitality tickets via courier?

If you have opted to have your hospitality tickets couriered to you, you can expect to receive your tickets at the address provided by you closer to the event.

If you are not able to collect by the dates stated, or wish to amend the method of ticket collection, please contact us here or our Hospitality team at +65 6731 5900.

I did not receive my hospitality tickets. What should I do?

If you did not receive your tickets, please contact us here or our Hospitality team at +65 6731 5900.

What do I need to bring to collect my hospitality tickets?

You are required to present the following items for verification upon collection:

  1. Clear copy of your email confirmation
  2. Any photo identification card that bears the credit card holder’s name such as NRIC, Passport or Driver's license
  3. Credit card used for the purchase

If you are unable to produce the original credit card due to replacement or loss of card, please contact us here or call our Ticketing hotline +65 6229 7777 for assistance prior to collection.

What if I cannot collect my tickets personally?

Please write to us here if you are unable to collect your tickets personally.

What is the refund policy in place in the event that the Formula 1 Singapore Grand Prix 2022 is cancelled?

If the Formula 1 Singapore Grand Prix 2022 is cancelled and cannot be rescheduled, we will contact all ticketholders.

For more information on refunds and exchanges, please refer to Clause 8 of our Terms & Conditions here.